Shipping Policy – Welcome To KUMIKO LLC

Shipping Policy

Thank you for shopping with KUMIKO LLC. We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below to understand our shipping practices and procedures.

1. Shipping Locations

KUMIKO LLC ships products both domestically within Japan and internationally to select countries. Please note that shipping options, costs, and delivery times may vary depending on your location.

2. Shipping Costs

Shipping costs are calculated based on the destination, shipping method, and the weight of your order. You can view the shipping cost at checkout before completing your purchase. Please note that international orders may be subject to additional customs fees, taxes, and import duties, which are the responsibility of the customer.

3. Shipping Methods & Delivery Times

Domestic Shipping (Japan): Orders are typically delivered within 3-5 business days after dispatch.
International Shipping: Delivery times for international orders vary by destination and can range from 7-21 business days. Delivery times are estimates and not guaranteed, as delays may occur due to customs processing or other unforeseen circumstances.

4. Order Processing Time

Orders are processed within 1-3 business days after payment is confirmed. Please note that orders placed on weekends or public holidays will be processed on the next business day.

5. Tracking Your Order

Once your order is dispatched, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery online.

6. Shipping Restrictions

Please note that certain products may be subject to shipping restrictions in some regions or countries. KUMIKO LLC reserves the right to cancel or refuse orders that cannot be shipped to certain locations due to legal or logistical reasons.

7. Lost or Damaged Packages

KUMIKO LLC is not responsible for lost or damaged packages once they are handed over to the shipping carrier. However, if your package is lost or arrives damaged, please contact us at [email protected], and we will assist you in filing a claim with the carrier.

8. Customs, Duties, and Taxes

For international orders, customers are responsible for any customs fees, taxes, and import duties that may apply. These charges are not included in the product price or shipping cost and must be paid by the recipient upon arrival in the destination country.

9. Incorrect Address

Please ensure that your shipping address is correct and complete before finalizing your order. KUMIKO LLC is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.